Zip Firelog

No Custom Charges to UK, Guaranteed!

We send all our parcels and pallets from the UK to the UK with Royal Mail and DSV so you can rest assure you will not receive any extra charges once your parcel arrives.

Delivery Cost(s)

Free delivery on orders over £99 applies in most cases, where a product is excluded from this it will be noted on the product page. Some items are large and cannot be sent for free. Delivery charges may differ.

Pallet Delivery

Please note: Some items require pallet delivery due to its weight and dimensions. While we strive to maintain a standard delivery cost, additional charges may apply for deliveries to remote locations. We appreciate your understanding and will contact you to confirm any additional costs before proceeding with your order.For more details on shipping and delivery, please visit our Shipping info page or contact our customer service team.

Delivery & Tracking

We send all our parcels with Royal Mail Tracked 48, you will receive a tracking number to your email once the order is dispatched. For larger pallet items we use DSV, you will receive a reference number and information on pallet delivery. Some items we sell will take more time because of size and dispatch location.

Need Help Regarding Delivery

If you still need further assistance regarding your delivery please contact the online department at 049 433 2166 or via email at [email protected]